AI-driven tools are revolutionizing the customer experience both online and in-store. The impact of AI in retail is significant and growing, with the global AI-in-retail market expected to reach $24 billion by 2028 and $45 billion by 2031. Nearly 70% of retailers are already incorporating AI-driven tools into their operations, and over 60% plan to expand their use of AI in the near future.  

At BDS, our solutions are driven by the power of data and insights, transforming them into actionable strategies. Having access to data is one thing, but what truly makes a difference is how you apply it to elevate your brand.

We recognize the transformative impact of AI and the ongoing evolution of the retail landscape. Our commitment is to leverage cutting-edge AI technology to enhance shopper experiences and drive business growth, staying ahead in a rapidly changing market. Keep reading to discover more about our AI-powered solutions.  

Remote Display Monitoring: IoTrace

Did you know that up to 30% of interactive displays in retail can have technical functionality issues? Our fully configurable remote monitoring and management software platform is built to manage complex deployments and mixed device fleets, completely tailored to your specific business needs.  

With our remote display monitoring solution, device functionality issues are identified immediately, so your business doesn’t have to stop. Devices are rebooted or reprogrammed remotely – ensuring your “store” is open for business!  

Amazon Live Selling

In a crowded retail landscape, go beyond the store and reach even more consumers with BDS’ Amazon Live Selling solution. Your audience will experience online shopping like never before with real-time and on-demand livestreams. 

Brands that create personalized experience through advanced technologies are seeing increases in revenue nearly three times faster.   

Our enthusiastic brand champions bring products to life through fully customizable video content that make your brand stand out from the crowd. By educating shoppers and igniting excitement, our brand champions deliver product demos and interactive experiences that influence purchase decisions, drive sales, and boost loyalty.  

Virtual New Hire AI Ambassador

New hires receive virtual store and facility tours featuring immersive 360-degree views and interactive hotspot overlays. These advanced training experiences accelerate readiness, certifications, and familiarity with all aspects of retail support requirements.  

To enhance the learning process, we pair our solution with a Certified Trainer, ensuring each aspect of the virtual tour is brought to life and thoroughly understood. This combination of innovative technology and expert guidance optimizes the onboarding process, making it more engaging and effective. 

Virtual Commercial Sales

Our demo team actively connects with prospective leads through virtual engagements. We curate commercial assets into a dynamic digital presentation tailored for each client, ensuring our interactions are not only informative but also inspiring. This personalized approach aims to empower and captivate our commercial customers, delivering value at every interaction. 

AI Facial Analysis

Curious about how well your new retail display connects with shoppers? Our advanced AI facial analysis platform provides real-time consumer sentiment data, empowering brands to optimize their consumer engagements.  

Using facial analysis software that scans biographical characteristics, we analyze facial expressions to gauge audience sentiment. Our fully anonymous data offers insights into traffic, impressions, demographics, dwell time, and positive sentiment, helping you make informed decisions to enhance shopper experiences. 

XR Smart Stage

With XR (Extended Reality) technology, we craft a dynamic 2D retail experience using 3D scans of empty stages, enhanced by light beams that interact with both solid and transparent objects.  

Additionally, we can integrate virtual objects to add layers of depth, constructing an immersive world for your brand that amplifies realism. This innovative approach not only captivates your audience but also elevates the overall brand experience, setting a new standard in retail engagement. 

AI Smart Assist

Our AI chat feature, AI Smart Assist, improves employee engagement and creates efficiencies by empowering employees to quickly access answers to frequently asked questions. AI Smart Assist provides field specialists with quick access to the information they need when they need it.  

With AI Smart Assist, interactions are knowledge are customized by role, creating efficiency, and maximized time in store. Our solution also creates an intelligent knowledge base to support each team member on a variety of topics, including product knowledge, performance metrics, and process questions.  

AI QC (Quality Control)

By integrating AI into your data collection systems, you can enhance the analysis of photos and call reports. This advanced technology will enable faster, more accurate Planogram (POG) and Quality Assurance (QA) compliance reporting and outcomes.  

By incorporating AI-powered tools, we can automate the identification of discrepancies and ensure that our displays meet established standards more efficiently. This integration will not only streamline processes but also provide deeper insights into compliance issues, allowing for quicker resolutions and continuous improvement in our operations. 

Harness The Power of AI Today!

Over the past three years, AI has generated an additional $40 billion in retail. With AI revolutionizing the retail landscape, there has never been a more opportune moment to elevate your brand, connect with customers, and capture new audiences. Leveraging AI-driven insights and tools can help you personalize customer experiences, optimize inventory management, and enhance operational efficiency. 

By integrating AI into your strategy, you can stay ahead of the competition, understand consumer behavior more deeply, and deliver tailored solutions that resonate with your target market. Now is the time to embrace AI and transform your brand to achieve unprecedented growth and success. Reach out today to get started on your AI strategy!