Better Together

BETTER TOGETHER: BDSmktg and Creative Channel have joined forces!

Read Full Announcement
X

Join The Facebook San Francisco Team

Hey, San Francisco! We’re looking for a team of retail rockstars who are passionate about consumer electronics to join us. BDS Connected Solutions is a retail solutions partner who has been working with Facebook over the last 4 years to sell PORTAL and Oculus products in major big box retailers. Now, it’s time for something new and innovative: the FACEBOOK retail experience.

As part of the Facebook AR & VR retail team, you will be the face of Facebook at retail. If you love AR & VR consumer electronics, connecting and inspiring customers, and have an entrepreneurial mindset, then there’s a spot for you on our team. Explore our full-time and part time opportunities below.

Open Positions

https://careers-bdssolutions.icims.com/jobs/13937/senior-experience-expert/login

SENIOR EXPERIENCE EXPERT

Full-Time CORPORATE San Francisco

As a Senior Experience Expert, you are the foundation to creating success at your retail hub. You will be focused on delivering the best customer experience through immersive hands-on demos of AR & VR products and educating customers. You thrive in a fast-paced environment, have a passion for technology and innovation, and can support Experience Experts with product knowledge and presentation skills.

APPLY NOW LEARN MORE

SENIOR EXPERIENCE EXPERT

Full-Time CORPORATE San Francisco
At a Glance

As a Senior Experience Expert, you are focused on creating the best in-store customer experience through immersive, hands-on demos of AR & VR products and educating customers.

Overview

PURPOSE:

As the Senior Experience Expert, you will be the lead person on all large-scale events & will train new hires in collaboration with the Retail Manager.  You will be the keyholder & will serve as a customer escalation point for the team on the sales floor when management isn’t present.

ESSENTIAL FUNCTIONS:

  • Be a subject matter expert! Fully understand the features & benefits of our client’s products including accessories
  • Demonstrate AR/VR products to customers and influence how they play, learn & experience the world around them.
  • Lead & execute large events within the dedicated space by creating immersive experiences with the attendees
  • Conduct QA’s on Experience Experts to confirm retention of product knowledge and presentation skills
  • Perform day to day operations, including but not limited to; opening & closing procedures & maintain interactive customer displays
  • Achieve all goals & key performance indicators; in partnership with the Retail Manager, develop action plans when targets are not met
  • Other duties as assigned by management

EDUCATION AND EXPERIENCE:

  • High School Diploma or equivalent
  • 2-3 years of customer-facing experience in retail
  • 1-2 years in events presentation
  • Familiar with AR/VR technology

SKILLS AND REQUIREMENTS:

  • Extremely strong interpersonal communication, soft skills, written, verbal & on camera
  • Ability to leverage advanced customer service & industry-related experience to train team members
  • Must be results and detail-oriented
  • Must have passion for technology and innovation
  • Ability to ask effective questions and be an active listener
  • High level of initiative and self-motivation with a continued drive to learn
  • Able to work well both in a team environment
  • Must have reliable transportation to get to and from work on time
  • Flexible availability
  • Valid proof of COVID-19 vaccination status required, BDS will evaluate reasonable medical or religious accommodations

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, employees are required to:

  • Regularly talk, sit, stand, walk, & bend over, repetitive use of hands/arms, repetitive use of legs and grasp
  • Frequently lift and carry up to 25 lbs
  • Occasionally lift and carry up to 50 lbs
  • Continuous hand/eye coordination and fine manipulation
Important Information

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

BDS Connected Solutions. (“BDS”) is an equal opportunity employer in every aspect of employment, including but not limited to; selection, training, development, and promotion of the most qualified candidates and employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law. BDS is committed to equal employment opportunity in all other privileges, terms, and conditions of employment that may not be covered in this statement. BDS is an at-will employer.

BDS Connected Solutions offers a complete suite of Connected Commerce solutions that blend Advocacy, Training, Retail, Virtual, Experiential, and Digital environments to influence the modern buyer, regardless of where they are on their shopping journey. Since 1985, BDS has been inspired by innovation; as we continue to evolve as a trendsetter in today’s disruptive market, we enable our clients to do the same. Our industry-leading experts never stop working to discover, design and deploy custom buying solutions that empower brands to achieve and exceed their unique sales goals. BDS is headquartered in Irvine, California with regional offices in New York City, New York; Chicago, Illinois; and Columbus, Ohio. Visit us at www.BDSsolutions.com for more information.

APPLY NOW

https://careers-bdssolutions.icims.com/jobs/13938/full-time-experience-expert/login

EXPERIENCE EXPERT (FULL-TIME)

Full-Time CORPORATE San Francisco

As a Senior Experience Expert, you are the foundation to creating success at your retail hub. You will be focused on delivering the best customer experience through immersive hands-on demos of AR & VR products and educating customers. You thrive in a fast-paced environment and have a passion for technology and innovation.

APPLY NOW LEARN MORE

EXPERIENCE EXPERT (FULL-TIME)

Full-Time CORPORATE San Francisco
At a Glance

As an Experience Expert, you are focused on creating the best in-store customer experience through immersive hands-on demos of AR & VR products and educating customers.

Overview

PURPOSE:

You will be the face of our client’s brand & products, representing cutting-edge technology that gives people the power to connect with friends & family no matter the distance.

ESSENTIAL FUNCTIONS:

  • Be a subject matter expert! Fully understand the features & benefits of our client’s products including accessories
  • Demonstrate AR/VR products to customers and influence how they play, learn & experience the world around them.
  • Perform day to day operations, including but not limited to; opening & closing procedures & maintain interactive customer displays
  • Achieve all goals & key performance indicators; in partnership with the Retail Manager, develop action plans when targets are not met
  • Other duties as assigned by management

EDUCATION AND EXPERIENCE:

  • High School Diploma or equivalent
  • 2-3 years of customer-facing experience in retail
  • Familiar with AR/VR technology

SKILLS AND REQUIREMENTS:

  • Extremely strong interpersonal communication, written, verbal & on camera
  • Must be results and detail-oriented
  • Must have passion for technology and innovation
  • Ability to ask effective questions and be an active listener
  • High level of initiative and self-motivation with a continued drive to learn
  • Able to work well both in a team environment
  • Must have reliable transportation to get to and from work on time
  • Flexible availability
  • Valid proof of COVID-19 vaccination status required, BDS will evaluate reasonable medical or religious accommodations

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, employees are required to:

  • Regularly talk, sit, stand, walk, & bend over, repetitive use of hands/arms, repetitive use of legs and grasp
  • Frequently lift and carry up to 25 lbs
  • Occasionally lift and carry up to 50 lbs
  • Continuous hand/eye coordination and fine manipulation
Important Information

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

BDS Connected Solutions. (“BDS”) is an equal opportunity employer in every aspect of employment, including but not limited to; selection, training, development, and promotion of the most qualified candidates and employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law. BDS is committed to equal employment opportunity in all other privileges, terms, and conditions of employment that may not be covered in this statement. BDS is an at-will employer.

BDS Connected Solutions offers a complete suite of Connected Commerce solutions that blend Advocacy, Training, Retail, Virtual, Experiential, and Digital environments to influence the modern buyer, regardless of where they are on their shopping journey. Since 1985, BDS has been inspired by innovation; as we continue to evolve as a trendsetter in today’s disruptive market, we enable our clients to do the same. Our industry-leading experts never stop working to discover, design and deploy custom buying solutions that empower brands to achieve and exceed their unique sales goals. BDS is headquartered in Irvine, California with regional offices in New York City, New York; Chicago, Illinois; and Columbus, Ohio. Visit us at www.BDSsolutions.com for more information.

APPLY NOW

https://careers-bdssolutions.icims.com/jobs/13939/part-time-experience-expert/login

EXPERIENCE EXPERT (PART-TIME)

Part-Time CORPORATE San Francisco

As a Senior Experience Expert, you are the foundation to creating success at your retail hub. You will be focused on delivering the best customer experience through immersive hands-on demos of AR & VR products and educating customers. You thrive in a fast-paced environment and have a passion for technology and innovation.

APPLY NOW LEARN MORE

EXPERIENCE EXPERT (PART-TIME)

Part-Time CORPORATE San Francisco
At a Glance

As an Experience Expert, you are focused on creating the best in-store customer experience through immersive hands-on demos of AR & VR products and educating customers.

Overview

PURPOSE:

You will be the face of our client’s brand & products, representing cutting-edge technology that gives people the power to connect with friends & family no matter the distance.

ESSENTIAL FUNCTIONS:

  • Be a subject matter expert! Fully understand the features & benefits of our client’s products including accessories
  • Demonstrate AR/VR products to customers and influence how they play, learn & experience the world around them.
  • Perform day to day operations, including but not limited to; opening & closing procedures & maintain interactive customer displays
  • Achieve all goals & key performance indicators; in partnership with the Retail Manager, develop action plans when targets are not met
  • Other duties as assigned by management

EDUCATION AND EXPERIENCE:

  • High School Diploma or equivalent
  • 2-3 years of customer-facing experience in retail
  • Familiar with AR/VR technology

SKILLS AND REQUIREMENTS:

  • Extremely strong interpersonal communication, written, verbal & on camera
  • Must be results and detail-oriented
  • Must have passion for technology and innovation
  • Ability to ask effective questions and be an active listener
  • High level of initiative and self-motivation with a continued drive to learn
  • Able to work well both in a team environment
  • Must have reliable transportation to get to and from work on time
  • Flexible availability
  • Valid proof of COVID-19 vaccination status required, BDS will evaluate reasonable medical or religious accommodations

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, employees are required to:

  • Regularly talk, sit, stand, walk, & bend over, repetitive use of hands/arms, repetitive use of legs and grasp
  • Frequently lift and carry up to 25 lbs
  • Occasionally lift and carry up to 50 lbs
  • Continuous hand/eye coordination and fine manipulation
Important Information

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

BDS Connected Solutions. (“BDS”) is an equal opportunity employer in every aspect of employment, including but not limited to; selection, training, development, and promotion of the most qualified candidates and employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law. BDS is committed to equal employment opportunity in all other privileges, terms, and conditions of employment that may not be covered in this statement. BDS is an at-will employer.

BDS Connected Solutions offers a complete suite of Connected Commerce solutions that blend Advocacy, Training, Retail, Virtual, Experiential, and Digital environments to influence the modern buyer, regardless of where they are on their shopping journey. Since 1985, BDS has been inspired by innovation; as we continue to evolve as a trendsetter in today’s disruptive market, we enable our clients to do the same. Our industry-leading experts never stop working to discover, design and deploy custom buying solutions that empower brands to achieve and exceed their unique sales goals. BDS is headquartered in Irvine, California with regional offices in New York City, New York; Chicago, Illinois; and Columbus, Ohio. Visit us at www.BDSsolutions.com for more information.

APPLY NOW

Benefits Of Working With Us

We offer a full comprehensive benefits package for all
full-time employees, including 401K match and
medical and dental insurance.

COMPETITIVE
PAY RATE

We value the hard work and dedication
from every single employee and ensure
that we are offering competitive pay rates
in all markets.

LEARNING &
DEVELOPMENT

Develop your skills, continue learning, and grow your career with our paid on the job training and professional development opportunities leveraging our online Engage Center platform.

401K & INSURANCE
COVERAGE

Long term investment in yourself and career. We offer a 401K match program along with medical and dental insurance for our full-time store teams.

We’re Committed to Community and Inclusivity

We pride ourselves on being a safe and inclusive work place where people from all types of backgrounds are celebrated and given space to thrive.