17. 05. 2021
Your customers deserve more than a bot.
Start tapping into a better experience with
Tap-a-Tech™.
Nothing beats the power of human connection. With Tap-a-Tech, it’s easier than ever before to instantly connect shoppers with helpful product experts over live video via your e-commerce site or in-store display. Meet the needs of shoppers everywhere they are — online, in the store, or on the go — with one tap.
Influence sales any time, any place, any way using our powerful all-in-one combination of real product experts, immersive experiential environments, customized LIVE! 1:1 video settings, engaging on-demand content, and easy-to-install click-to-connect technology.
Access online, in the store, or on the go from any device. No app needed.
Know the origin of the call, from product / category display pages to physical QR codes in the store.
Selling your product is one thing. Making sure it doesn’t come back is another. Help shoppers overcome choice paralysis, qualify their situations correctly, easily add must-haves to their shopping list, accessorize with the right products, reduce abandoned carts online and in the store, and ultimately minimize returns, all within one Tap-a-Tech video call.
average online conversion rate
average accessory attachment rate
bigger baskets
on average
average customer satisfaction rating
The value of demonstration, specifically for our premium products, goes a long way to ensuring a successful sell in, but the added benefit of making sure it doesn’t come back.
—De’Longhi
Both times I used it, it was clear, and we were able to communicate easily. Both employees were excellent!
—Anonymous Customer
What a great service! This was extremely helpful in making a decision as to which unit to purchase. Thanks!
—Anonymous Customer
This was amazing! Definitely sealed the deal. I’m ordering right now!
—Anonymous Customer
The innovation behind the creation of Tap-a-Tech offers a unique value add to a consumer that provides instore experience online.
—Anonymous Customer
Great digital solution from BDS Connected Solutions that replicates the traditional shopping experience via video with a simple tap of a screen.
—Anonymous Customer
17. 05. 2021
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